Terms & Conditions

Last updated: 21 October 2026

1. Who we are

These terms apply to every offer and order in the Azzura Layali webshop. Azzura Layali is a brand of:

Azla Scents VOF
Wiltonstraat 1
3905 KW Veenendaal
The Netherlands

Email: info@azlascents.com
KVK number: 98615572
VAT number: NL868569987B01
Phone: +31 318 250 249

2. Our products

We sell Azzura Layali Premium Wasparfum products. We currently offer four laundry perfume fragrances in 250 ml bottles, made in Italy. Our product range may be expanded in the future with additional fragrances, different bottle sizes and other perfume products.

We try to show our products as accurately as possible. Colours displayed on screen may differ slightly from the actual product. Please read the product label carefully and follow the instructions before use.

3. Prices

All prices are in euros and include VAT, unless stated otherwise.

Shipping is free for orders over €40.00.

For orders below this amount, shipping costs depend on the destination and selected delivery method. The exact shipping costs are calculated and displayed during checkout before payment is completed.

We may change prices from time to time, but this will not affect orders that have already been placed and confirmed.

4. Making an order

You place an order by following the steps at checkout. The agreement is formed when we confirm your order by email.

We may refuse an order for a legitimate reason, for example if a product is unavailable or where there is an obvious pricing error.

5. Payment

You can pay using the payment methods shown at checkout. For customers in the Netherlands, payments are preferably made via WERO/iDEAL and well-known international credit card providers.

Payments are processed through the payment provider(s) displayed during checkout.

6. Delivery

The delivery times provided by Azla Scents are indicative and do not entitle the customer to terminate the agreement or claim compensation if such delivery times are exceeded, unless otherwise expressly agreed in writing between the parties.

The delivery period commences once the customer has fully completed the online ordering process and has received an order confirmation email from Azla Scents.

Exceeding the indicated delivery period does not entitle the customer to compensation or termination of the agreement, unless Azla Scents fails to deliver within 14 days after receiving a written notice of default from the customer, or unless otherwise agreed between the parties.

7. Right of withdrawal (14 days)

As a consumer, you may cancel an online purchase within a cooling-off period of 14 days without giving any reason, provided that:
- the product has not been used; and
- any seal remains intact.

The 14-day cooling-off period starts on the day after the consumer receives the final product of the order.

The consumer may exercise the right of withdrawal by contacting Azla Scents via info@azlascents.com, stating the order number and relevant details.

The consumer must return the product to Azla Scents within 14 days after notifying Azla Scents of the withdrawal. Failure to do so will result in the loss of the right of withdrawal.

The costs of returning products are borne by the consumer, unless otherwise agreed with Azla Scents.

Where applicable under mandatory law, Azla Scents will reimburse the purchase amount and any other refundable costs within 14 days after receiving the withdrawal notice, provided that the consumer has returned the product to Azla Scents within the required period.

8. Product safety

Products must be used as described on the product label.

Keep out of reach of children.

The label warns that the product is harmful to aquatic life with long lasting effects. Avoid release into the environment.

If the product comes into contact with the skin, wash thoroughly with plenty of soap and water.

If medical advice is needed, have the product container or label at hand.

9. Conformity and guarantee

We deliver products that correspond with their description and are suitable for their intended and normal use.

If there is a problem with your order, please contact us as soon as possible via info@azlascents.com.

Your statutory consumer rights under applicable law remain unaffected.

10. Complaints

If you are not satisfied, please contact us via info@azlascents.com and provide your order number and relevant details.

We aim to respond within 14 days.

If we are unable to resolve the matter together, the dispute may be submitted to the competent court.

11. Liability

We are responsible for damage caused by our own errors where required under applicable law.

We are not responsible for damage resulting from the use of a product contrary to the instructions provided on the product label.

Nothing in these terms limits or excludes any consumer rights that cannot legally be limited or excluded.

12. Personal data

We process personal data as described in our Privacy Policy.

13. Intellectual property

All content on this website, including texts, product descriptions, images, logos, trademarks and the Azzura Layali brand name, is owned by Azla Scents VOF or used with permission.

You may not copy, reproduce, distribute or otherwise use such content without our prior written consent.

14. Changes to these terms

We may update these Terms & Conditions from time to time.

The version of the Terms & Conditions that applies to your order is the version that was in force at the time the order was placed.

15. Applicable law

All agreements between the parties shall be governed exclusively by Dutch law.

The Dutch court in the district where Azla Scents is established and/or maintains an office shall have exclusive jurisdiction to hear disputes between the parties, unless mandatory law provides otherwise.

For consumers residing outside the Netherlands, mandatory consumer protection rights under the laws of their country of residence remain unaffected where applicable.