Privacy Policy
Last updated: 21 October 2026
1. Who we are
Azzura Layali is a brand of Azla Scents VOF.
Azla Scents VOF
Wiltonstraat 1
3905 KW Veenendaal
The Netherlands
KVK number: 98615572
VAT number: NL868569987B01
Phone: +31 318 250 249
Email: info@azlascents.com
Azla Scents VOF is the data controller responsible for the processing of your personal data when you visit our website, place an order, create an account, subscribe to our newsletter, or otherwise interact with us.
2. What personal data we collect
Depending on how you use our webshop, we may collect the following personal data:
Order information
When you place an order, we collect:
- First and last name
- Billing address
- Delivery address
- Email address
- Telephone number (if provided)
- Order details and order history
Payment information
Payments are processed securely through our payment service providers. We do not store or have access to your complete payment card details or bank account information.
Depending on your selected payment method, payment data is processed by providers such as:
- WERO (including iDEAL payments)
- Credit card providers (such as Visa and Mastercard)
- Other payment providers displayed during checkout
Contact information
When you contact us by email, contact form, telephone or social media, we may process:
- Name
- Email address
- Telephone number
- Any information you provide in your message
Customer account
If you create an account, we process:
- Login credentials
- Account preferences
- Order history
Newsletter
If you subscribe to our newsletter, we process:
- Email address
- Marketing preferences
You may unsubscribe at any time using the unsubscribe link included in every newsletter.
Reviews
If you leave a review, we may process:
- Name or nickname
- Review content
- Rating
Website and technical information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Cookie identifiers
For more information, please see our Cookie Policy.
3. Why we use your data and our legal basis
We process personal data only when there is a lawful basis under the General Data Protection Regulation (GDPR).
To process and deliver your orders
We use your data to:
- Process payments
- Deliver products
- Provide customer service
- Handle returns and refunds
- Communicate regarding your order
Legal basis: Performance of a contract.
To comply with legal obligations
We use certain information to comply with:
- Tax obligations
- Accounting obligations
- Regulatory requirements
Legal basis: Legal obligation.
To answer questions and provide customer support
We use your information to communicate with you and respond to requests.
Legal basis: Legitimate interest or pre-contractual measures.
To prevent fraud and improve security
We may process certain information to detect fraudulent transactions and maintain website security.
Legal basis: Legitimate interest.
Marketing communications
We may send newsletters and promotional emails where you have given consent or where otherwise permitted by law.
Legal basis: Consent.
You can withdraw your consent at any time.
Website analytics and advertising
With your consent, we may use analytics and marketing cookies to understand website performance and improve our marketing activities.
Legal basis: Consent.
4. Who we share your data with
We only share personal data with trusted third parties when necessary for operating our business and fulfilling our services.
These may include:
Shopify
Our webshop platform provider that hosts our online store and checkout.
Payment providers
Providers that process payments, such as:
- WERO (including iDEAL payments)
- Credit card processors
- Other payment providers used during checkout
Shipping and logistics partners
Companies that deliver your order, including our preferred carriers:
- PostNL
- DHL
Email and marketing providers
Providers that help us send newsletters and customer communications.
Analytics providers
Providers that help us understand website performance and visitor behaviour.
Professional advisors
Such as accountants, legal advisors and IT service providers where necessary.
All service providers receive only the information necessary to perform their services.
We do not sell your personal data to third parties.
5. International transfers
Some of our service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred internationally, Azla Scents takes appropriate measures to ensure that your data remains protected in accordance with the GDPR, including the use of approved contractual safeguards where required.
6. How long we keep your data
We do not keep personal data longer than necessary.
Typical retention periods include:
- Orders and invoices: 7 years (tax and accounting obligations)
- Customer service enquiries: up to 2 years after resolution
- Newsletter subscriptions: until consent is withdrawn
- Customer account information: until account deletion or inactivity review
- Marketing preferences: until consent is withdrawn
- Website analytics data: according to cookie settings and applicable regulations
Where longer retention is legally required, we will retain the data for that period.
7. Your rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact:
info@azlascents.com
We aim to respond within 30 days.
You also have the right to lodge a complaint with the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
Website: https://www.autoriteitpersoonsgegevens.nl
8. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures include:
- Secure website connections (SSL/TLS)
- Access controls
- Secure payment processing
- Regular software and security updates
Our webshop is hosted on Shopify, which applies industry-standard security measures to protect customer information.
9. Cookies
Our website uses cookies and similar technologies to ensure the proper functioning of the webshop, improve user experience, analyse website traffic and support marketing activities.
Where required by law, non-essential cookies are only placed after obtaining your consent.
For detailed information, please refer to our separate Cookie Policy.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page. The date shown at the top of this policy indicates when it was last updated.
11. Contact
If you have any questions about this Privacy Policy or the way we process personal data, please contact:
Azla Scents VOF
Wiltonstraat 1
3905 KW Veenendaal
The Netherlands
Phone: +31 318 250 249
Email: info@azlascents.com